Hilton London Heathrow Airport - Hounslow

It was welcoming after a flight. A lovely room, could see the London Shard from the window.

Nothing

Location

No free internet - we stayed at the Hilton Paddington and at least you get 1 hour of free internet

Location

No shuttle to T4 with a large number of bags, this is may outweigh convenience

Very helpful staff,delicious breakfast,a very comfortable stay only 6-7 minutes walk from terminal 4

Direct access from terminals 4 (through a "tunnel") and 5 (with a shuttle) at the airport. Quite a different environment from most other hotels. Well organized places to eat, both for breakfast and on other occasions. Absolutely no noise from the airport because of good insulation.

This is not at all any serious criticism, but I almost got the impression that I never came out into the open air while I stayed there. Everything was enclosed, including the access to the hotel from the airport. But for a two night stay close to the airport that is fine, although in the long term I would really prefer a different kind of environment.

convenience to Terminal 4. The gym was well equipped.

Prices expensive, even Costa Coffee marked up!

The convenience of being able to walk to the Airport terminal, and the excellent breakfast. All hotel staff were extremely helpful, and it was good value

Proximity to airport.

Room keys didn't work the first time. Wasn't allowed to charge resteraunt check to room.

No free access to internet. I would see if there is a similar type accommodation near the airport that has free internet connection.

helpful concierge, excellent breakfast, walk from terminal 4

the shuttle bus.

well i booked queen room but when i check in i found its single. so my room didnt went according to my booking. i didn't get the best deal out of booking. as well room wasn't clean up. so i would say hotel check in saffe wasnt really nice. as well the hotel facilities quite normal. it was honestly, one of my worest hotel i stayed with.Thanks.

Buffet meal was very good albeit a little pricey. Proximity to Heathrow T4.

For this price, rooms should be provided free WiFi access, especially since large clientele is business based.

Efficient Check-in procedure with no messing about. (Having just endured a long flight, I feel this is most important) Room condition perfect with facilities all in good working order. Early breakfast most appreciated with a smiling welcome from efficient staff. Fast check-out also appreciated..

close to the airport

my room key failed repeatedly, had to get a new one every day

It wasn't clear that there wasn't a lift from car park up to the hotel.